FAQ

If you need any help we recommend browsing the list below of the most frequently asked questions. If that is not helpful to resolve your query you can also browse the detailed list of FAQs using the section navigation or the search box. Alternatively you can contact us with your query using the onsite form, email  or phone. Details on how to contact us via any of these channels are available below under the Contact Us section.

Top FAQ

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  • About EXOTYQ

    What is EXOTYQ?

    EXOTYQ is a marketplace where visitors can shop for brands with a story. Each brand has a story of creation to share, inspired by one or more of the four themes that define the soul of the platform namely, Artisanal, Experiences, Gourmet and Celebration. EXOTYQ offers a comprehensive range of products ranging from clothing and furniture to home decor and many more. What is unique about these products is that they are all specially curated and sourced from the roots. Products are created and curated specially for EXOTYQ to bring a unique shopping experience to you

NO FUSS
PAYMENT
Pay securely using a debit card, credit card or net banking. We accept all major credit cards - VISA, MasterCard and American Express. Cash on Delivery is also available for many products and shipping locations.
SHIPPING
Free shipping on all orders worth INR 1000 and above. Delivering your orders to safely and on time is of utmost importance to us. We only use highly reputed national couriers.
RETURNS
If you are not happy with your purchase, you can return it within 3 calendar days of receiving the delivery. We have a simple hassle free process for returns. Some products are not eligible for a return (due to special nature of such products) and this will be clearly indicated on the product page.
  • EMAIL US
    • For any queries mail to
    • connect@exotyq.com
    • We endeavor to reply to all emails within 48 hours.
  • CALL US
    • 6360227360
    • We are available Monday to Friday from 9:30 a.m. to 5:00 p.m.
  • POSTAL ADDRESS
    • Exotyq Retail Technologies Private Limited
    • EDC Conclave
    • Jeevith Gardens, Off ITPL Road,
    • Bangalore- 560037, Karnataka, India